Suite 11 / Surfers Paradise Transit CentrePROVIDE US WITH A REASONABLE & GENUINE WRITTEN QUOTATION FOR A VEHICLE OF SIMILAR AGE & TYPE
WITH SIMILAR OR BETTER CONDITIONS, AND WE WILL ATTEMPT TO BEAT THAT "GENUINE" CHEAP PRICE.
WE ARE A GOLD COAST "FAMILY" CAR RENTAL COMPANY OPERATED BY A FAMILY FOR VISITING FAMILIES
WITH DISCOUNT CAR HIRE PRICES!
CURRENTLY ALL HIRES ARE A MINIMUM* OF THREE DAYS HIRE!
(Minimum Hire Times may be extended without notice due to Seasonal Demands & Availability of Vehicles!)
THE ONLY OPTIONAL EXTRA AVAILABLE IS "LIABILITY PREMIUM REDUCTION"! WE HAVE NO "HIDDEN COSTS", "SURPRISES",
"NASTIES" OR "ADD ONS"! WHAT YOU ASK FOR IS ALL YOU HAVE TO PAY FOR WITH NO SURPRISES TO WORRY ABOUT!
COOLANGATTA AIRPORT MEET & GREET SERVICE AVAILABLE (Minimum Hire Periods Apply)!
* BRISBANE AIRPORT (CURRENTLY SUSPENDED TEMPORARILY), DETAILS & COSTS AT BOTTOM OF THIS PAGE!
AS WE ARE AN "OFF AIRPORT PREMISES SERVICE COMPANY" THE "AIRPORT RECOVERY FEE (ARF)"
SURCHARGE OF 10 PER CENT DOES NOT APPLY TO CAR RENTALS FROM OUR COMPANY!
AND, UNLIKE MOST CAR HIRE COMPANIES, WE DO NOT HAVE ADD-ON COSTS OF "ADMINISTRATION RECOVERY FEE",
"SERVICE FEE", "VEHICLE REGISTRATION RECOVERY FEE", "AIRPORT RECOVERY FEE" OR EVEN "PREMIUM LOCATION FEE"!
THESE HIDDEN FEES CAN ADD UP TO BETWEEN 33 TO 44 PER CENT OF YOUR TOTAL RENTAL COSTS
AND ARE USUALLY ADDED ON AFTER TOTALLING YOUR COSTS FOR THE RENTAL!
Example: With our Competitors, their Base Rental Rate for a Manual Getz is $ 196.00 and you pay $ 261.25 -
compared to our TOTAL COST of $ 197.45 for an Automatic Getz (Price as of 13 March 2008 to 20 March 2008 Inclusive)!
WITH US - YOU SAVE $ 63.80 for the exact same car with the exception that our car is an automatic and our Competitors is a Manual!
NEW** AUSTRALIA-WIDE ONE WAY RENTALS ! (EXCEPT WESTERN AUSTRALIA AT THIS STAGE)
PRICES AVAILABLE BY CALLING OUR OFFICE ! MINIMUM HIRE PERIODS AND RELOCATION CHARGES APPLY !
RATES EXCLUDE: Fuel, Oil, Government (State & Federal) Taxes, Under 25 and Over 70 Drivers and Right Hand Drivers where specific charges apply.For Drivers aged between 21+ and 24 years, an additional charge of $ 8.00 Per Day will be incurred. Charges for Drivers 21 and Under OR 75 years and Over (POA) available on request. Rates shown on the Web Site are for Drivers between 25 and 75 Years of Age. Learners Licences and L-plate Drivers are not acceptable.
LIABILITY COVER: Basic Liability cover is included in all our rates and is subject to the Terms & Conditions of the Rental Agreement. By payment of a Liability Reduction Premium (LRP) at commencement of the hire, liability may be reduced. A Liability of between $ 3,500.00 and $ 2,200.00 on ALL our Cars applies to all hires for drivers between 25 years and 69 years of age and covers Motor Vehicle Collisions ONLY. This Office MUST hold funds sufficient to Cover the Hirers' Liability at any given time by way of Pre-Authorisation of the Liability chosen. Failure to have the required minimum available Credit Balance will render all Liability Cover Null and Void and constitute Fraudelent Hire and Unlawful Use of a Motor Vehicle belonging to this Company. Liability Reduction must be nominated at start of rental as follows (Pro Rata based on 7 Day Hires):
Drivers' Age
New Cars Liability Reducer Premium Reduced Liability
25 through 69 years $ 2,750.00 $ 12.90 Per Day $ 550.00 (Based on 7 Day Hire)
25 through 69 years $ 2,750.00 $ 9.90 Per Day $ 885.00 (Based on 7 Day Hire)
21+ through 25- years $ 3,500.00 $ 19.35 Per Day $ 825.00 (Based on 7 Day Hire)
21+ through 25- years $ 3,500.00 $ 14.85 Per Day $1,320.00 (Based on 7 Day Hire)
70+ through 89 years POA POA Please Call the Office
Late Model Cars Liability Reducer Premium Reduced Liability
25 through 69 years $ 2,750.00 $ 14.30 Per Day $ 550.00 (Based on 7 Day Hire)
25 through 69 years $ 2,750.00 $ 9.50 Per Day $ 885.00 (Based on 7 Day Hire)
25 through 69 years $ 2,750.00 $ 7.70 Per Day $1,750.00 (Based on 7 Day Hire)
21+ through 25- years $ 3,500.00 $ 21.45 Per Day $ 825.00 (Based on 7 Day Hire)
21+ through 25- years $ 3,500.00 $ 14.30 Per Day $1,320.00 (Based on 7 Day Hire)
21+ through 25- years $ 3,500.00 $ 11.55 Per Day $1,750.00 (Based on 7 Day Hire)
18+ through 20 years POA POA Please Call the Office
70+ through 89 years POA POA Please Call the Office
Old Cars Liability Reducer Premium Reduced Liability
25 through 69 years $ 2,200.00 $ 14.85 Per Day $ 550.00 (Based on 7 Day Hire)
25 through 69 years $ 2,200.00 $ 9.90 Per Day $ 885.00 (Based on 7 Day Hire)
25 through 69 years $ 2,200.00 $ 6.60 Per Day $1,750.00 (Based on 7 Day Hire)
21+ through 25- years $ 2,750.00 $ 16.50 Per Day $ 825.00 (Based on 7 Day Hire)
21+ through 25- years $ 2,750.00 $ 11.00 Per Day $1,320.00 (Based on 7 Day Hire)
21+ through 25- years $ 2,750.00 $ 9.00 Per Day $1,750.00 (Based on 7 Day Hire)
18+ through 20 years POA POA Please Call the Office
70+ through 89 years POA POA Please Call the Office
For all other ages and Periods of Hire, Liability Reduction Premium varies and can be obtained on the phone!
DURATION OF RENTAL: ALL rentals are based on 1 Day being 24 Hours from the commencement of the hire! Extra Hours are charged at 1/3rd of the Daily Rate upto 3 Hours whereby an extra day's rental applies. Late intentions of return must be notified at the commencement of the hire and such fact noted on the contract in writing. All extensions of the hire require 48 hours notice to the Office during Hours of Business. We do not permit refunds on Early Returns and ALL forms of Cover, including Liability / Damage / Loss ceases at the Time and Date of Return as specified on the Face of the Contract. Final Liability of the Hirer ceases ONLY when the vehicle has been physically checked in by our Staff at the nominated Time and Place of Return, conditional to the vehicle being in clean condition. Should the vehicle be returned filthy, then Liability will only cease once the vehicle has been cleaned and the Staff are in a position to physically check the vehicle in.
CHECK IN: All vehicles will be considered to have been checked in once they have been inspected following cleaning and detailing and, if applicable, all Soft Top Canopies returned to their original position on the vehicle. Vehicles checked in after 4:30 pm on any day will be deemed to have been checked in the next Working Day.
DRIVERS LICENCE: Drivers must hold a current driving licence valid in their country of residence. A surcharge of $ 8.00 per day applies for drivers 21-24 years of age. For Drivers Under 21 or Over 70 Years of Age - Price On Asking (POA) ONLY. L-plate licences are not acceptable.
PICK UP & DROP OFF: Free Pickup and Drop Off service is provided in the Local Area ONLY and is always subject to staff availability. No Pickup and/or Drop Off Services available on Weekends and/or Public Holidays. Airport Pickup and Drop Off Services are for a minimum 5 Days Hire amd charges apply.
AREA OF USE: All vehicles are for on-road use only (Off-Road or unsealed road usage will incur severe penalties!) and Radius Restrictions apply as follows : Radius Restrictions: 30 kms from Depot in Surfers Paradise, unless prior arrangements are made for extensions at the commencement of hire and such entry written on the face of the Rental Agreement with full payment of the charges applicable for such extensions made at commencement of hire. Pre-Booked vehicles may qualify for unlimited kilometres within the Gold Coast Boundaries (for Selected vehicles and at an additional cost of $ 10 Per Day - Minimum Hire 15 Days) although Gold Coast Metropolitan Use and Country Restrictions and conditions will continue to apply! All Vehicles are for ROAD USE ONLY! Charges and SEVERE Penalties apply where Vehicles have been driven Off-Road and/or on unsealed Roads!
BABY SEATS AND BOOSTER SEATS: One Baby Seat / Booster seat supplied free of charge (and conditional to availability). Additional seats are ordered and charged at $ 3.30 per day. Please be advised that such seats must be booked in advance in order to avoid disappointment, especially during busy months. If Baby Seats and/or Booster Seats are unavailable, then the required Baby and/or Booster Seat will be ordered from a Bonafide supplier of such goods and the Hirer will be charged accordingly.
STREET DIRECTORIES: Complementary Street Directories are supplied with each vehicle rented. Loss or non-return of such Street Directories will incur a $ 40.00 Replacement Fee.
RELOCATION: As per the Contract and Clause 2.3 therein. All relocations are subject to Minimum Hire Periods and Relocation charges apply.
FUEL: All Hirers are requested to return their vehicles with the same fuel and levels as at the start of the Hire. We do not possess Petrol Pumps on the site. Consequently, charges will apply if the vehicle is returned with lesser fuel than it went out with. In the case of any Hirer running out of fuel, the Cost for RACQ Roadside Assistance charges will be at the expense of the Hirer/s.
KEYS: The Hirer/s are responsible for the cost of replacing keys which may be lost or broken, or even for the retrieval of keys locked in the vehicle, especially electronic keys which attract a charge of $ 585.00 in all cases. Cost of a Locksmith travelling to the vehicle will be at the Hirers' expense as will be any RACQ Roadside Assistance charges for keys locked in the vehicle.
ROADSIDE ASSISTANCE: All OUR vehicles are covered by RACQ 24 Hour Fleet Roadside Assistance which is included in the cost of rental FREE OF CHARGE. However, please note that ALL Human Errors are charged for at the rate of $ 55.00 Per Instance (i.e. Keys locked in car, Ran out of Fuel, Lights left on and battery discharged, etc..)
CALCULATION ERRORS ON THE RENTAL CONTRACT: All Rental Contracts are "Subject to Audit" following completion of the Hire. All charges set out within the Contract are not final. Should any written and/or calculation error occur in the Rental Contract, the Hirer/s irrevocably authorise the Company to charge their Credit Card for any shortfall and, in the case of overpayment by the Hirer, credit the Hirer directly to their Credit Card which was used for the purpose of the Hire of a vehicle.
PEAK PERIODS: During peak season and public statutory holidays, Seasonal Surcharges/Minimum rental periods apply. No Trade Exchange or Barter Dollars accepted during PEAK SEASONS.
REFUNDABLE BOND: On collection of your vehicle, a Refundable Credit Card Bond is required. Cash and/or EFTPOS deposits are BOTH unacceptable. The Bond applicable should cover the nominated Liability Excess and MUST be available within the Credit Card's available balance. Upon return of the hired vehicle in the same condition as when it was rented, such deposit will be refunded. Failure to have your Nominated Bond at collection of your vehicle does not entitle you to a refund of any monies paid for the service of a Rental Vehicle being held for your use.
WE NEITHER ACCEPT, NOR WILL WE EVER ACCEPT, AMERICAN EXPRESS AND DINERS CLUB CARDS AT ALL!!! - AT EITHER OUR LOCATION OR ANY OF OUR AFFILIATE LOCATIONS WITHIN AUSTRALIA. Acceptable Credit Cards are : Bankcard, Visa AND Mastercard ONLY!!!
HIRE DUTY: State Government Hire Duty applies to all forms of Rentals in all states in Australia and is applicable to the Rental Agreements too. All Rates and Prices quoted are subject to this State Tax which is added onto the cost of hire.
RESERVATION/BOOKING CHARGES: To reserve the car you must pay the reservation deposit, as quoted, using Visa / MasterCard / Bankcard. This will be charged directly to your Credit Card and you pay the balance of the rental costs when your Reservation is confirmed by us in writing. On receipt of your deposit we make your reservation. We will e-mail - fax or post, if you prefer - a Reservation Confirmation Receipt. The Confirmation will contain details of your rental, pick-up procedures and contact telephone numbers for emergencies. Because of differing time zones & office hours please allow at least 48 hours between making your reservation and your intended pick-up and/or drop-off time. Important - Please do not assume that a vehicle is available until you receive written confirmation. Whilst we make every effort to ensure complete accuracy, we regret that we can not accept responsibility for errors however caused. A non-refundable and non-transferable Reservation Fee of TWO DAYS RENTAL is calculated and charged at the time the Reservation is made (EXCEPT UNLESS SPECIFIED DUE TO SEASONAL DEMANDS AND STATED HEREIN - PLEASE READ CANCELLATION POLICY TOO!). All vehicles may not be available at all times and geographic driving restrictions may apply. Similar Category/Class of Vehicle may be substituted. Please enquire for full details on rates and conditions. For further details on our Cancellation Policy, please refer to the Cancellation Policy Section hereunder. Once a Booking has been charged to a Hirer, the vehicle is taken off the Rental Fleet for the Specified Time and made available for the Hirer. Should the Hirer not have the required available Deposit/Liability as chosen by the Hirer and available on their Credit Card, the vehicle will continue to be held at the Depot until completion of the Hire Period and will not be made available to the Hirer until such time as their chosen Deposit/Liability can be authorised. No Refunds will be entertained in such instances. If the Hirer does not have sufficient funds to cover their chosen Deposit/Liability, we recommend reducing your Deposit/Liability to a more manageable amount.
PAYMENT POLICY: Full payment is required to confirm the Reservation. For Bookings of more than 60 Days prior to your arrival, you may choose to pay a Deposit of TWO DAYS RENTAL (Minimum) with the balance to be charged automatically 30 Days prior to the arrival date. Please read the Conditions herein.
SEASONAL SPECIALS: All "SPECIALS" advertised must be paid in advance as stipulated. "SPECIALS" Offers are non-refundable, non-upgradeable and non-transferable. Minimum and maximum hire conditions apply. All "SPECIALS" have minimum pay in advance requirements. ALL SPECIALS ADVERTISED AT THIS SITE MUST INCLUDE A SATURDAY NIGHT!
VEHICLE INFRINGEMENTS: Are the responsibility of the hirer. Infringements processed incur a $ 110.00 ADMINISTRATION FEE. All fines can and will be traced back to the hirer by virtue of the Rental Contract duly signed.
CANCELLATION : We will refund your deposit in full provided we receive your written notice of cancellation by fax at least 28 Days before the rental time (Certain exceptions do apply for months as stated herein). In the event of flight cancellation we will normally refund your deposit in full on provision of airline confirmation that they cancelled your flighton their own volition and you did not miss your flight. In all instances, once a Booking is made and you cancel your Booking 7 (Seven) Days or more (Under 28 Days) prior to your travel, a TWO DAY CANCELLATION FEE APPLIES!
PLEASE NOTE: With respect to "Pre-pay Online Special Rate" Bookings and During the months of January 2009, February 2009, March 2008, April 2008, December 2008, ALL Peak Periods and School Holiday Seasons, ALL Bookings are charged in FULL at the Time of Booking due to Booked Vehicles being removed from our rental fleet of vehicles availabile for Hire! This excludes "Pay on the Day or Telephone / Walk-In Rate" Bookings where the Full Rate is paid and not Discounted as on the "Pre-pay Online Special Rate". This request to pay the Full Price can be made in writing in the "Special Requirements" Section in Step 2 of the Bookings Pages. Unless a request is made to pay the Full Rate, ALL Bookings will be considered to have been made at the "Special" Price stated as "Pre-pay Online Special Rate" and will be charged at the time the Booking is received. For any Cancellations to be made, such cancellation must be made in writing and within 48 Hours of the original Booking Time & Date. No Refunds will be made for any cancellations after the specified 48 Hours Period! However, Days credited of equal value will be available for use up to and including 90 Days from the Original Date of Hire. No Days are credited for No-Shows or Hires that are allegedly cancelled without prior written notification via email or facsimile to this Office and received by this Office followed by written notification to you confirming your cancellation in writing too! Bookings received without valid Credit Card details, will be deemed to fall into the category of "Pay on the Day or Telephone / Walk-In Rate" and will be charged accordingly!
If you cancel your Booking 7 (Seven) Days or less prior to your travel, or if you do not arrive for your Booking, the chart hereunder explains charges which would apply. In other words, that means that a Cancellation Fee of 100 Per Cent of the Total Cost of your Booking can apply.
Refunds do not apply to any "SPECIALS" Offers that have been reserved. Once a vehicle is Booked on a "SPECIALS" Offer, and no WRITTEN Cancellation Notice is given to this office at least 28 (Twenty Eight) Days prior to Cancellation, the Hirer is liable for the Rental Sum for the Period as was Originally requested.
More than 7 Days & Less than 28 Days – A Cancellation Fee equivalent to a Two (2) Day Rental Fee;
Within 7 days of hire - A Cancellation Fee equivalent to a Three (3) Day Rental Fee;
24 to 48 Hours - A Cancellation Fee equivalent to a Half the Cost of the Rental;
Less than 24 Hours or No Show At All - Up to and not excluding the full cost of the Rental.
NOTE : Car Hire Products and Services referred to in this site are available from our Gold Coast Offices at Surfers Paradise on the Gold Coast, Australia, and now extended to Brisbane on a Trial and Availability Basis ONLY. Charges apply for all Airport Pick-up/Drop-off and Relocation requests from certain destinations! All Prices are subject to change without notice.
NEWLY INTRODUCED "MEET & GREET" AIRPORT TRANSFER SERVICES
(Subject to Advance Booking and Pre-Payment ONLY):
ALL AIRPORT REQUESTS MUST BE BOOKED & PRE-PAID 5 DAYS IN ADVANCE!!!
BRISBANE AIRPORT
"MEET & GREET" RETURN SERVICE : $ 69.00* PER ADULT $ 35.00* PER CHILD $ 179.00* PER FAMILY OF 2 ADULTS AND 2 CHILDREN
BRISBANE AIRPORT "LIMO" (EACH WAY) SERVICE : $ 165.00* (MAXIMUM 4 PERSONS)
BRISBANE AIRPORT "LIMO" (EACH WAY) SERVICE : $ 199.00* (MAXIMUM 7 PERSONS)
COOLANGATTA AIRPORT
"MEET & GREET" RETURN SERVICE : $ 34.00* PER ADULT $ 24.00* PER CHILD $ 95.00* PER FAMILY OF 2 ADULTS AND 2 CHILDREN
COOLANGATTA AIRPORT "LIMO" (EACH WAY) SERVICE : $ 65.00* (MAXIMUM 4 PERSONS)
COOLANGATTA AIRPORT "LIMO" (EACH WAY) SERVICE : $ 99.00* (MAXIMUM 7 PERSONS)
"MEET & GREET" & "LIMO" INSTRUCTIONS :
INTERNATIONAL PASSENGERS, AFTER CLEARING CUSTOMS PROCEED TO THE MAIN PUBLIC MEETING AREA AND LOOK FOR
THE DRIVER HOLDING A BRIGHT YELLOW SIGN WITH YOUR NAME ON IT STANDING NEAR THE TRAVELER'S INFORMATION COUNTER!
DOMESTIC PASSENGERS ARE MET AT THEIR LUGGAGE CAROUSEL. LOOK FOR THE DRIVER HOLDING
A BRIGHT YELLOW SIGN WITH YOUR NAME ON IT!
NEWLY INTRODUCED "AIRPORT DRIVER" SERVICE
(Subject to Advance Booking and Pre-Payment ONLY):
We have also introduced a NEW "Airport Driver" Service. Charges EACH WAY are as follows:
* Brisbane Airport $ 79.00* (Between 09:00 am and 3:00 pm Monday through Sunday)
* Brisbane Airport $ 99.00* (Outside Office Hours/Public/Statutory Holidays)
* Coolangatta Airport $ 29.00* (Between 09:00 am and 3:00 pm Monday through Sunday)
* Coolangatta Airport $ 49.00* (Outside Office Hours/Public/Statutory Holidays)
*Conditions Apply for ALL Pick Up & Drop Off Services for a MAXIMUM 4 People for Cars & MAXIMUM 7 People for People Movers
and this Includes reasonable Luggage that will fit into the Boot of a Car or the confines of the People Mover and apply for a
Minimum Five Day Rental of Late Model & New Range of Vehicles during Business Hours!
Airport Pickup and Drop Off Services are for a minimum 5 Days Hire amd charges apply.
Please note: As our Offices are in Surfers Paradise, Pick Ups from Airports could have delays due to Road Traffic,
Road Works, or any other Circumstance beyond our Control. However, we always endeavour to be punctual!
Confusion caused due to "Daylight Savings" and erroneous times supplied by the Hirer will incur extra charges!
Mini Mokes - 50 Kilometres Per Day of Hire;
Economy 1 (Early 80's) Cars - 50 Kilometres Per Day of Hire - Gold Coast Use ONLY;
Economy 2 (Mid 80's) Cars - 75 Kilometres Per Day of Hire - Gold Coast Use ONLY;
Economy 3 (Late 80's) Cars - 100 Kilometres Per Day of Hire - Gold Coast Use ONLY;
Late Model (Circa Pre 2000) - 100 Kilometres Per Day of Hire - Gold Coast Use ONLY;
New and Late Model Cars (Circa 2000 and over) - 100 Kilometres Per Day of Hire.
IMPORTANT NOTE REGARDING USAGE
Accessories, Radios and Air Conditioning (including performance of these Accessories) is commensurate with the age of vehicle
and does not form any part of the hire or Contract thereof (No Guarantees with the performance of Economy 1, 2 & 3 Car Accessories)
Baby Seats & Booster Seats, including any extras not affixed by a manufacturer, do not form any part of the Hire or Contract thereof either.
Baby Seats & Booster Seats supplied to the Hirer are neither fitted nor assisted in fitting by our Staff. It is the Hirers responsibility to fit such seat.
Economy and Pre-2000 Model Vehicles for Gold Coast & Surfers Paradise Use ONLY!
2000 Model and Onwards Vehicles, Vans and Station Wagons for use between Gold Coast, Byron Bay & Brisbane ONLY!
DURING THIS PERIOD, MINIMUM RENTAL PERIOD IS FIVE (5) DAYS!
We are a Family Company who cater Budget car hire and Late Model Cars for Families at CHEAP Family Prices,
with Discount Cars available from $ 19 Per Day under certain conditions as stated on our Home Page.
Our Mission Statement is to save our Customers money to spend on their Families rather than on expensive Hire Cars.
We prefer you have a carefree Holiday with your Family at thrifty car hire prices!!!!!
Last Minute Car Hire Specials Available for Rental Cars at various times of the year!
BOOKMARK THIS SITE IN YOUR FAVOURITES & BOOK YOUR HIRE CAR NOW!
(Authorised Member of the Gold Coast Car Hire ® & Surfers Paradise Car Hire ® Groups)
Beware of imitators on the World Wide Web FRAUDULENTLY claiming to be our Partners or Affiliates!
